Support Tickets System

Support Tickets System module that can be installed on any client store in 1 day.

This add-on provide your team an easy effective way to track any users issues with full thread of history. We also integrate a live chat support for more powerful interaction with your users i real time. Some of the feature includes:

Multi domains ready
Unlimited Admin users
Dynamic setting for all fields in the system
Set priority, departments, status, default reply and more
Chat to ticket option (when Live Chat is installed and off, the "leave message" will create a new ticket!)
Email to ticket: If user send email to site or reply to a ticket, the system will create or update the tickets
SMS setting
Skype setting