Support Tickets System module that can be installed on any client store in 1 day.
This add-on provide your team an easy effective way to track any users issues with full thread of history. We also integrate a live chat support for more powerful interaction with your users i real time. Some of the feature includes:
- Multi domains ready
- Unlimited Admin users
- Dynamic setting for all fields in the system
- Set priority, departments, status, default reply and more
- Chat to ticket option (when Live Chat is installed and off, the "leave message" will create a new ticket!)
- Email to ticket: If user send email to site or reply to a ticket, the system will create or update the tickets
- SMS setting
- Skype setting
