Support Tickets System

Track clients issues across all platforms

Support Tickets System module that can be installed on any client store in 1 day.

This add-on provide your team an easy effective way to track any users issues with full thread of history. We also integrate a live chat support for more powerful interaction with your users i real time. Some of the feature includes:

  • Multi domains ready
  • Unlimited Admin users
  • Dynamic setting for all fields in the system
  • Set priority, departments, status, default reply and more
  • Chat to ticket option (when Live Chat is installed and off, the "leave message" will create a new ticket!)
  • Email to ticket: If user send email to site or reply to a ticket, the system will create or update the tickets
  • SMS setting
  • Skype setting
Online Support Ticket System
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