Support Tickets System

Add-on Tickets module that can be added to any client in 1 day. This add-on provide your team an easy effective way to track any users issues with full thread of history. We also integrate a live chat support for more powerful interaction with your users i real time. Some of the feature includes:

  • Multi domains ready
  • Unlimited admin users
  • Dynamic setting for all fields in the system
  • Set priority, departments, status, default reply and more
  • Chat to ticket option (when chat off, leave message will create a ticket
  • Email to ticket: If user send email to site or reply to a ticket, the system will create or update the tickts
  • SMS setting
  • Skype setting